Privacy Policy

Before engaging with this Website, ensure you understand our Privacy Policy.

Ownership and Consent

This Website and its Content belong to Charlene Li and Vital Collective (“the Company”, “we”, “us”). The term “you” pertains to the user or viewer. We outline how we manage, process, and safeguard your information, notably Personal Data, upon accessing this Website. Unless otherwise specified in this Privacy Policy, your data will be exclusively used in accordance with this policy and our Terms of Use for clients and customers.

Should this Privacy Policy undergo substantial modifications, we will notify you either by email or a distinct announcement on our Website. Any personal information or data you offer, or that we gather from our Website or its content, falls under this Privacy Policy's purview. Engaging with our Website implies your agreement to this Privacy Policy.

Data Collection

Our goal in collecting personal data is to offer an enhanced user experience. We limit our data collection to the necessary extent:

• Names and email addresses for our newsletter - provided via our contact forms.

• Billing details for product or service provision under contractual agreements.

• Names and email addresses for contact form queries. We may initiate marketing emails based on the content of your query or with your approval.

• Data from co-branded activities, clearly stating data collectors and applicable privacy policies.

Your provision of the above “Personal Data” is voluntary, and by doing so, you consent to its collection and use. Should you wish to retract or request the deletion of your Personal Data, contact us at hello@arthoc.au. Refraining from providing certain data may restrict your engagement with our Website.

Other Data Collection Methods

Anonymous Data: For website optimisation, we might utilise your IP address to diagnose server issues and to identify user preferences. This "traffic data" remains anonymous and is crucial for our service enhancement and marketing strategies.

Cookies: Standard "cookies" features of major browsers might be in use. These cookies contain no personally identifiable data, and you have the liberty to disable them, though it may impact your user experience.

Data Usage

Communication: Based on lawful grounds, we might contact you:

a) Upon receiving explicit consent.

b) Under contractual agreements.

c) Due to perceived legitimate interests.

Payment Processing: Your Personal Data facilitates transactions for goods or services, executed securely through GDPR-compliant third-party processors.

Advertisements: Your data might be used for targeted social media advertising or look-alike audience creation.

Third-Party Sharing: Data might be shared with trusted entities like our newsletter service provider for communication or payment facilitation.

Protection Measures

Always be cautious when making your Personal Data public via our Website. We can't guarantee the security of data shared in such a manner.

Data you share remains safeguarded internally or via data management systems, accessible only to those necessary. International data transfer might occur; for EU users, this implies data movement outside the European Union. By using our Website, you consent to this transfer.

Data Retention

Data is kept for the minimal required duration. Extended retention might be due to legal or accounting needs.

Confidentiality

We uphold data confidentiality unless legally mandated or to ensure our users' and the public's safety.

Account Security

Ensure the confidentiality of your account's username and password. We aren't liable for unauthorised account access. Immediately report any unauthorised account activity.

Your Rights

You reserve the right to:

• Inquire about data use.

• Seek rectification or erasure.

• Withdraw data processing consent.

• Object to data usage.

• And other rights listed under relevant data protection regulations.

Security

We adopt commercially viable measures to prevent unauthorised data access. However, absolute security isn't guaranteed.

Links and Minors

Links to external sites may be present. Their privacy practices are their own responsibility. We comply with COPPA and the GDPR, not gathering data from those below 18 years of age.

Changes and Contact

This policy is subject to amendments. For concerns or questions, contact us at vitalcodesign@gmail.com

Last Revision: 09 November 2025